ePrompter Users' Forum: q.com problems? - ePrompter Users' Forum

Jump to content

Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

q.com problems? Email from Qwest not working om EP

#1 User is offline   Mr. Owen 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 2
  • Joined: 13-October 09
  • Gender:Male
  • Location:Minnesota

Posted 03 February 2010 - 10:36 AM

Hi,
We just changed our email provider to Qwest. Our addresses are now all xxx@q.com,, which, if I understand correctly, is a partner with Live.com, seeing as that is what they instructed me to use as my pop severs when I set up OE 6; pop3.live.com and smtp.live.com.

None of the addresses are working in EP, though I am having no trouble with OE6.

I searched the forums but couldn't find anything about problems with this one.

I have tried setting them all up as New accounts, and tried using the full address as login etc., but nothing works. Is there something that I am missing, or is this part of the problem with the various providers, and there is nothing I can do?

Thanks.
0

#2 User is offline   dRose 

  • Forumasaurus
  • PipPipPipPipPipPipPipPip
  • Group: Moderator
  • Posts: 3280
  • Joined: 19-December 04
  • Gender:Female
  • Location:California

Posted 03 February 2010 - 10:43 AM

View PostMr. Owen, on 03 February 2010 - 10:36 AM, said:

... is this part of the problem with the various providers, and there is nothing I can do? ...

Hi, Mr. Owen, and welcome to the forum. :) (You joined a few months back, but this is your first post.) You've correctly assessed the situation.

Thanks in advance for your patience as the developers work on ePrompter.

This post has been edited by dRose: 03 February 2010 - 10:46 AM

A candle loses nothing by lighting another candle. ▪ Erin Majors
Posted Image
0

#3 User is offline   Ximinez 

  • Forumasaurus
  • PipPipPipPipPipPipPipPip
  • Group: Admin
  • Posts: 3617
  • Joined: 22-October 04
  • Gender:Male
  • Location:Montreal, Canada
  • Interests:ePrompter, of course! I am not affiliated with the program in any way ... I'm just a regular user like you!!

Posted 03 February 2010 - 12:48 PM

View PostMr. Owen, on 03 February 2010 - 10:36 AM, said:

... None of the addresses are working in EP, though I am having no trouble with OE6 ...

If I may add, this is what Qwest's tech support documentation says about configuring the mail servers:

Incoming Server: pop3.live.com (SSL enabled)
Outgoing Server: smtp.live.com (SSL enabled, requires authentication)

At present, eP doesn't support SSL although OE does.

This post has been edited by Ximinez: 03 February 2010 - 12:50 PM

Posted Image

We are just an advanced breed of monkeys on a minor planet of a very average star, but we can understand the Universe. That makes us something very special.
-- Stephen Hawking
0

#4 User is offline   dRose 

  • Forumasaurus
  • PipPipPipPipPipPipPipPip
  • Group: Moderator
  • Posts: 3280
  • Joined: 19-December 04
  • Gender:Female
  • Location:California

Posted 03 February 2010 - 01:15 PM

Thanks for offering a more complete response, Ximinez. :D
A candle loses nothing by lighting another candle. ▪ Erin Majors
Posted Image
0

#5 User is offline   Ximinez 

  • Forumasaurus
  • PipPipPipPipPipPipPipPip
  • Group: Admin
  • Posts: 3617
  • Joined: 22-October 04
  • Gender:Male
  • Location:Montreal, Canada
  • Interests:ePrompter, of course! I am not affiliated with the program in any way ... I'm just a regular user like you!!

Posted 03 February 2010 - 03:08 PM

No prob, dR ...! ;)
Posted Image

We are just an advanced breed of monkeys on a minor planet of a very average star, but we can understand the Universe. That makes us something very special.
-- Stephen Hawking
0

#6 User is offline   Mr. Owen 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 2
  • Joined: 13-October 09
  • Gender:Male
  • Location:Minnesota

Posted 04 February 2010 - 08:59 AM

Thanks all, for your responses, and input. I guess it was rather a foregone conclusion, but I was hoping that I was missing something; some configuration or?? that would make it work.

Until eP will work with SSL, is there another utility that is fairly similar to eP that would temporarily fill the bill? I have tried a few: Pop Peeper, Mail Shower, and DynAdvance, but none of them, nor any others that I have seen yet, have the quite convenient desktop utility, as does eP.

I even tried DLing and installing LiveMail (from Qwest), and although it did--sort of--work, it didn't import all of the messages, and none of the folders from my different accounts, currently residing on OE6.

Oh well. Maybe that's enough rambling for one day.

Thanks again.

Mr. Owen
0

#7 User is offline   Ximinez 

  • Forumasaurus
  • PipPipPipPipPipPipPipPip
  • Group: Admin
  • Posts: 3617
  • Joined: 22-October 04
  • Gender:Male
  • Location:Montreal, Canada
  • Interests:ePrompter, of course! I am not affiliated with the program in any way ... I'm just a regular user like you!!

Posted 04 February 2010 - 09:43 AM

View PostMr. Owen, on 04 February 2010 - 08:59 AM, said:

... Until eP will work with SSL, is there another utility that is fairly similar to eP that would temporarily fill the bill? ...

What I neglected to mention earlier was that eP has been made to work by some enterprising users.

See this thread which describes the use of Stunnel with eP:

http://forum.eprompt...p?showtopic=307

One of our moderators, chrisretusn, is a "resident expert" with Stunnel and he can assist you with that if you are feeling adventurous!

Good luck ...!! :)
Posted Image

We are just an advanced breed of monkeys on a minor planet of a very average star, but we can understand the Universe. That makes us something very special.
-- Stephen Hawking
0

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users